Upgrade - Payment Question

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    Asked on April 14, 2016 at 05:21 PM

    I would like to update my account to the bronze package. Can jotform direct debit my organization's checking account?


    Thank you!

  • Profile Image
    Answered on April 14, 2016 at 10:13 PM

    The only available payment methods for upgrading your account are through Credit/Debit Card, Paypal, and Check/Purchase Order/Wire Transfer.

    To upgrade your account, please follow this guide: How to Upgrade My Account

    If you choose to pay by check, since manual process is involved, only yearly subscription plans will apply.

    Also, make sure to choose your desired payment method and enter your login name (the username you use to login to your account, not the email).

    Once you are done, it will redirect you to another page where you will actually see the Address where you must send the check for payment.

    Make sure to SAVE the Reference Number and/or Quote Numbers and include it when sending the payment. That is important so our payment processor will be able to determine that the payment was made for your account.

    If you need further assistance, please let us know.