We are still getting the overlimit information on our account

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    duukie
    Asked on April 14, 2016 at 05:22 PM

    Our view count just reset but we are not able to get to one of our forms.  It still shows that we are over the limit.  We are able to view our other forms.  Any help would be appreciated.

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    BDAVID
    Answered on April 14, 2016 at 10:07 PM

    Have you tried clearing your browsers cache or using another browser? What is the form that is still not shown?

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    duukie
    Answered on April 26, 2016 at 08:51 AM

    Yes, we've tried on multiple browsers.

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    Welvin
    Answered on April 26, 2016 at 10:18 AM

    You've exceeded your Form Views limit. Free account is only limited to 1000 form views per month. If you need more, simply upgrade your account to the next plan. You can also remove the limit without paying by simply adding the Jotform footer to your forms. Here's how complete guide for the form views limit:

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    For now, I have granted you a form views reset. Your forms should be up by now.