What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to set the Autoresponder Reply to Email in the form

    Asked by rdobry on April 14, 2016 at 06:08 PM
    Until recently it worked properly. I've always had entered "none" in the Reply-To now have to enter your email address. Interestingly I do not have to select it from the list or add no hidden fields in the form - I just type email
    Applies to an email autoresponder

    Fill receives a reply-to e-mail account jotform email

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    JotForm Support

    Answered by jonathan on April 14, 2016 at 06:33 PM

    From what I have observe so far with the new Email UI, the Reply-To-Email of the Autoresponder will not be blank/empty by default. It actually sets your JotForm account email as the default Reply-To-Email in the Recipients tab.


    It is not empty be default that will require you to manually add an email address as the intended recipient.

    Can you please clarify also if this was not what you were referring to? We will be glad to provide you with the assistance.




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    Answered by maisongibert on April 29, 2016 at 04:36 AM

    I relly have a big problem, the recipient email still empty, so it make me an error...
    ANy idea ?
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    JotForm Support

    Answered by ashwin_d on April 29, 2016 at 05:56 AM

    Hello maisongibert,

    I have moved your question to a new thread and you will be answered here:  https://www.jotform.com/answers/829199 

    Thank you!