We need to create a flat shipping rate

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    Asked on April 14, 2016 at 09:17 PM


    We need a way to create a flat shipping rate based on the scenario below.  We are using both payment tools 'Purchase Order' and Paypal.  Our work around is to create a product labelled "Shipping Cost", the user matches the order's subtotal value to the values listed on the "Shipping Cost" dropdown.  This method works but when the tax is added the shipping cost is also added to the order's subtotal therefore the tax amount is incorrect.  The tax need to be calculated before the shipping cost is added.  Do you have any way we could create a true flat rate shipping costs using these payment tools?

    - Pickup @ Boutique (Free)

    - Ship to Hostess ($5.00)

    - $0.01-$30.00 ($5.00)

    - $30.01-$45.00 ($10.00)

    - $45.01-$70.00 ($15.00)

    - $70.01-$250.00 ($20.00)

    - $250.01-and up  (Free)



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    Answered on April 15, 2016 at 12:03 AM

    You can add a tax rate to your products, and in the Exemptions list, check the Shipping Cost product, so it does get included in the calculation: https://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form

    Let us know if you need more help.

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    Answered on April 18, 2016 at 09:48 PM

    Thanks you :)