JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked your account's form email history, and I see there are only two emails being sent to you from our system - both successfully. One is the welcoming email when you've registered, and another is the test email from using the Test Email button.
If you want to receive email notifications from your form's submissions, please set up an email notification on your form:
Upon setting up an email notification, an email will be sent to you/your designated recipient every time a form submission is made on that form.