I'm not getting the emails

  • Lorettamtm
    Asked on April 14, 2016 at 10:36 PM
  • Boris
    Replied on April 15, 2016 at 12:33 AM

    I have checked your account's form email history, and I see there are only two emails being sent to you from our system - both successfully. One is the welcoming email when you've registered, and another is the test email from using the Test Email button.

    If you want to receive email notifications from your form's submissions, please set up an email notification on your form:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Im not getting the emails Image 1 Screenshot 20

    Upon setting up an email notification, an email will be sent to you/your designated recipient every time a form submission is made on that form.