All my forms are disabled. its critical

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    stevewhite11
    Asked on April 14, 2016 at 11:22 PM

    I just talked our company into using JotForm and now my forms are not working.. please let me know. I will pay but i need to know it works

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    Chriistian
    Answered on April 15, 2016 at 01:10 AM

    Apologies for the inconvenience. It appears that your account was auto-suspended by our phishing detector, which is why all your forms have been disabled. However, I checked your forms and I can see that they are not violating jotform's terms, so I have now lifted the suspension on your account.

    You should now be able to view your forms without any issue.

    If you need further assistance, please let us know.

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    stevewhite11
    Answered on April 15, 2016 at 12:45 PM

    Thank you Christian, I love your product by the way. Scared me as we are just starting our pre marketing campaign and I am counting on using Jotform in a big way

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    david
    Answered on April 15, 2016 at 02:34 PM

    Our phisihing detector looks out for words like username, password, credit card, things of that nature.  In this case, Apple ID is what set it off.  Take care when asking for any sort of account ID's as it will likely set of the phishing detector again.