What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All my forms are disabled. its critical

    Asked by stevewhite11 on April 14, 2016 at 11:22 PM

    I just talked our company into using JotForm and now my forms are not working.. please let me know. I will pay but i need to know it works

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    JotForm Support

    Answered by Chriistian on April 15, 2016 at 01:10 AM

    Apologies for the inconvenience. It appears that your account was auto-suspended by our phishing detector, which is why all your forms have been disabled. However, I checked your forms and I can see that they are not violating jotform's terms, so I have now lifted the suspension on your account.

    You should now be able to view your forms without any issue.

    If you need further assistance, please let us know.

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    Answered by stevewhite11 on April 15, 2016 at 12:45 PM

    Thank you Christian, I love your product by the way. Scared me as we are just starting our pre marketing campaign and I am counting on using Jotform in a big way

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    JotForm Support

    Answered by david on April 15, 2016 at 02:34 PM

    Our phisihing detector looks out for words like username, password, credit card, things of that nature.  In this case, Apple ID is what set it off.  Take care when asking for any sort of account ID's as it will likely set of the phishing detector again.