What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How Can I Collect CC Info WITHOUT Charging Directly??

    Asked by BarefootBridal on April 14, 2016 at 11:44 PM

    I need to be able to collect a client's cc information so that I can then use that information to run the card through another system. I do not wish to collect any money - I am literally the go-between. How can I do that with jotform?? 

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    JotForm Support

    Answered by Boris on April 15, 2016 at 01:10 AM

    I'm afraid that JotForm cannot be used for collecting credit card information, as that is considered a phishing activity and your account and forms would get automatically suspended. Please take a look at our terms of use:


    We do not allow any collection of credit cards by our form users, you can only receive payments by using one of our supported, PCI DSS compliant, payment processors:


    In that way, credit card information would only be collected and stored by the supported payment processor, which would allow you to receive payments from your submitters but not to see/further use that credit card information.

    This is because JotForm, just as all online form builders, have been used in the past to steal credit card information. We go through great lengths to prevent this, and we have both automated tools as well as form reviewers team that go through the forms and make sure that our forms are not used for any phishing activities or for collection of CC information in a non PCI DSS compliant way.