What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to test a new form without counting it as a submission?

    Asked by julieberger3 on April 15, 2016 at 12:19 AM
    i have the same inquiry. once I am done testing can I be extended the same courtesy?  thanks.
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    JotForm Support

    Answered by Chriistian on April 15, 2016 at 12:26 AM

    We are glad to assist you with your concern. You can test the submission on your form and let us know once you are done doing so. Then we can check the account and reset the account's submission count to its previous count before the testing was made. Your submission count is currently at 3 submissions. Please note that we can only do this once.

    I will wait for your response.
    Regards. :)