What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changing the return email address

    Asked by ntxpics on April 15, 2016 at 01:44 AM
    email return email notification notifier notification recipient
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    JotForm Support

    Answered by Jan on April 15, 2016 at 03:02 AM

    I've checked your form and I see that you haven't created an email notification yet. Please create a notification or autoresponder emails so that you can configured the sender email or reply to email. Please check these guides that will help you set up a notification or change the email recipient:

    Setting-Up-Email-Notifications

    Finding-out-E-mail-Address-used-for-submission-notifications

    Explanation-of-Email-Notification-and-Autoresponder-Settings

    Also, if you use the "Test Email" button in the email wizard, the notification will be sent to the account's email address.

    Let us know if you still have questions. Thank you.