What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The new interface is implemented part by part by our developers. You have noticed that the change is not drastic, you'll sometimes see that the interface wizards like "Emails", "Preferences" and "Payment" shows differently but has almost the same function. However, new interfaces may sometimes have a bug so it is not fully implemented to all users and we are continuously testing it. You can access old interface by adding this to the URL &old. Make sure that the URL has a "?" on it.
Example, you can visit this link and log in your account: www.jotform.com/?&old
That should give you the old interfaces. However, instead of navigating back to the old interface, we recommend that you stick on the interface that you are seeing, if there are any problems or missing features, let us know and we will inform our developers about it.
Apologies for the inconvenience.