Hi. I tried to turn off the encryption on my form in from the "Advanced

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    howard31
    Asked on April 15, 2016 at 04:23 AM

    Hi. I tried to turn off the encryption on my form in from the "Advanced" tab. Though it shows that the "No" option is selected, my form is still encripted.



    This is a re-post of a comment on Encrypted Forms and How to Use Them

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    beril
    Answered on April 15, 2016 at 04:49 AM

    Thank you for contacting us. I see that you've disabled encrypted from preferences correctly. Please note that, when you disable form encryption, your previous data will stay encrypted, but future submissions will not be encrypted.

    Because of that reason, if you want to you still need to have your private key on your local storage to see previously encrypted submissions. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.