All of the conditions are missing

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    vladimir deliu 
    Asked on April 15, 2016 at 09:13 AM

    hi! is there a bug in the system? i created loads of conditions, previewed them, tested them on many browsers and now all are lost

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    Answered on April 15, 2016 at 10:50 AM

    I checked our database using your email address and I found 2 guest accounts. You don't have an account with JotForm yet. It is the reason why the form is not showing properly. 

    Created: 2016-04-15
    No Form

    Created: 2014-03-25
    1 Form: 40834344697362

    To avoid these kind of issues, please sign up for a JotForm account so that you can manage your forms properly.

    If you already have an account and the conditions were lost, you can use the Form Revision History to restore them back. Here's a guide: How-to-View-Form-Revision-History

    Hope that helps. Thank you.

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    vladimir deliu 
    Answered on April 20, 2016 at 04:43 AM
    Actually, the account is made on my boss’ name,
    Vladimir Deliu
    Sales and Events Coordinator
    E-mail: ¬ Web: | ¬ Mobile: +40.746.165.399 ¬ Skype: vladimir.deliu
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    Answered on April 20, 2016 at 05:44 AM

    Hello Vladimir,

    I did check two of you last few edited form and both of them have conditions.

    I would suggest you to please let us know in which form you are missing the conditions and we will take a look. Please be noted that you can take advantage of our "Revision History" feature to revert back your form to an earlier version. The following guide should help you: 

    We will wait for your response.

    Thank you!