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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of the conditions are missing

    Asked by vladimir deliu  on April 15, 2016 at 09:13 AM

    hi! is there a bug in the system? i created loads of conditions, previewed them, tested them on many browsers and now all are lost

    creating conditions missing conditions lost guest account
  • Profile Image
    JotForm Support

    Answered by Jan on April 15, 2016 at 10:50 AM

    I checked our database using your email address and I found 2 guest accounts. You don't have an account with JotForm yet. It is the reason why the form is not showing properly. 

    guest_60972536862061
    Created: 2016-04-15
    No Form

    guest_40542707260044
    Created: 2014-03-25
    1 Form: 40834344697362

    To avoid these kind of issues, please sign up for a JotForm account so that you can manage your forms properly.

    If you already have an account and the conditions were lost, you can use the Form Revision History to restore them back. Here's a guide: How-to-View-Form-Revision-History

    Hope that helps. Thank you.

  • Profile Image

    Answered by vladimir deliu  on April 20, 2016 at 04:43 AM
    Actually, the account is made on my boss’ name, Bogdan.kochesch@educativa.ro
    v.
    Vladimir Deliu
    Sales and Events Coordinator
    E-mail: vladimir.deliu@educativa.ro ¬ Web: www.riuf.ro | www.educativa.ro ¬ Mobile: +40.746.165.399 ¬ Skype: vladimir.deliu
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 20, 2016 at 05:44 AM

    Hello Vladimir,

    I did check two of you last few edited form and both of them have conditions.

    I would suggest you to please let us know in which form you are missing the conditions and we will take a look. Please be noted that you can take advantage of our "Revision History" feature to revert back your form to an earlier version. The following guide should help you:  https://www.jotform.com/help/294-How-to-View-Form-Revision-History 

    We will wait for your response.

    Thank you!