What do I do if my completed form has "hung up" on the Please Wait process after I hit SUBMIT?

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    Meredith Woodwark 
    Asked on April 15, 2016 at 09:37 AM


    If possible, would you please make sure this gets saved so I don't have to redo it?

    Thank you kindly.



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    Answered on April 15, 2016 at 11:33 AM

    Apologies for the inconvenience. I see that the form is associated with the account username JenniferFerfolja, the problem was already reported on this thread: https://www.jotform.com/answers/818797. To avoid confusion and for us to better assist our users, it would be best to focus on thread topic per question. Please do refer to that link instead. Thank you for your understanding.