What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What do I do if my completed form has "hung up" on the Please Wait process after I hit SUBMIT?

    Asked by Meredith Woodwark  on April 15, 2016 at 09:37 AM


    If possible, would you please make sure this gets saved so I don't have to redo it?

    Thank you kindly.



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    JotForm Support

    Answered by Charlie on April 15, 2016 at 11:33 AM

    Apologies for the inconvenience. I see that the form is associated with the account username JenniferFerfolja, the problem was already reported on this thread: https://www.jotform.com/answers/818797. To avoid confusion and for us to better assist our users, it would be best to focus on thread topic per question. Please do refer to that link instead. Thank you for your understanding.