Incorrect Account Charge

  • Profile Image
    Asked on April 15, 2016 at 10:20 AM



    I downgraded our jotform to the starter form to be effective as of April 9 before we were billed for another month's usage, however, I see my credit card (thru paypal) has been charged for the month.

    I ask you to reverse the charge to the account due to the above.


    Thank you,

    Lori Wade