My account is disabled

  • checklists@zuant.com
    Asked on April 15, 2016 at 11:35 AM
    Hi there,Account disabled... wtf?
  • BJoanna
    Replied on April 15, 2016 at 1:56 PM

    Your account and forms are auto suspended by our phishing filter, because of the phishing form you have: http://www.jotformeu.com/form/61043535053345 

    My account is disabled Image 1 Screenshot 20

    Inside of this form you have fields that collect Credit Card information and that is against JotForm Terms of use.

    Phishing - You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately.

    Card number, expiration date, security codes and card holder name are considered critical information and cannot be collected on plain text fields. The only services allowed to collect such data are those that are DSS/PCI certified.

    I have removed those fields from your form and activated your account. 

    If you want to have payment fields inside of your form you have to use one of JotForm payment tools. 

    Inside of this articles you can find out more about payment tools and how to set payment form:

    http://www.jotform.com/help/47-Order-Form-Basics 

    http://apps.jotform.com/category/payment_processing 

    http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    Hope this will help. Let us know if you need further assistance.