What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not getting the order form in my email.

    Asked by jetcolorsservice1 on April 15, 2016 at 05:36 PM
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    JotForm Support

    Answered by Kiran on April 15, 2016 at 07:31 PM

    I understand that you are not receiving email notifications of your order form. I've checked your email address in our bounce list and it is not listed there. I've tried submitting your JotForm and see that the notification sent to your email without any issue.

    Please check and let us know if haven't received my submission. Also, please go through the guide below that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Thank you!