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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Could you please reset the count to overcome bandwidth error?

    Asked by Patricia Torres  on April 15, 2016 at 06:40 PM

    The link for the site survey form and site photo-pack is not opening, it shows a message "Bandwidth limit exceeded".

    Could you please assist?

    https://www.jotform.us/uploads/sunedisonRSC/52798810406158/333453434791449991/Rupertus%20-%20HVF%20FINAL.pdf

    https://www.jotform.us/uploads/sunedisonRSC/52798810406158/333453434791449991/Ruppertus%20HV%20Photo.compressed.pdf

    Thank you in advance.

     

    Page URL:
    https://www.jotform.us/uploads/sunedisonRSC/52798810406158/33345343479<br/>1449991/Rupertus%20-%20HVF%20FINAL.pdf

    count survey survey form JotForm uploads
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    JotForm Support

    Answered by Kevin_G on April 15, 2016 at 10:43 PM

    I have reset the bandwidth limit for those files, but do note that we can do this only once in a lifetime, it means, if your files reach the download limit again then we will not be able to do this for you. 

    These are the limits per file: 

    Small files or those with file size of less than 10 MB can be viewed/downloaded 100 times.

    Large files or those with file size of greater than 10 MB can be viewed/downloaded 10 times.

    You need to consider integrating your form with Dropbox or Google  Drive, here are the links to each integration: 

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    Hope this helps.