- Patricia TorresAsked on April 15, 2016 at 06:40 PM
The link for the site survey form and site photo-pack is not opening, it shows a message "Bandwidth limit exceeded".
Could you please assist?
Thank you in advance.
- JotForm SupportKevin_GAnswered on April 15, 2016 at 10:43 PM
I have reset the bandwidth limit for those files, but do note that we can do this only once in a lifetime, it means, if your files reach the download limit again then we will not be able to do this for you.
These are the limits per file:
Small files or those with file size of less than 10 MB can be viewed/downloaded 100 times.
Large files or those with file size of greater than 10 MB can be viewed/downloaded 10 times.
You need to consider integrating your form with Dropbox or Google Drive, here are the links to each integration:
Hope this helps.