What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms have been disabled please help!

    Asked by firasobaidy on April 16, 2016 at 12:10 AM

    I'm losing business.

    Page URL:

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    JotForm Support

    Answered by Kevin_G on April 16, 2016 at 12:54 AM

    One of your forms has been cataloged as phishing form http://www.jotform.us/form/51246799354163; however, I have checked it and noticed that it is clean, I have re-activated your account and you should be able to load your forms again. 

    Please also read our terms in order to avoid asking for information that is not allowed for JotForm, this will help you to avoid get your account suspended in the future.


    Do get back to us if you need more help, we will be glad to assist you. 

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    Answered by firasobaidy on April 16, 2016 at 05:40 PM

    Hi my forms got disabled again. It's very frustrating and I can't have this problem from happening again. What would I need to do? Do I need to have paid subscription?

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    JotForm Support

    Answered by EltonCris on April 16, 2016 at 08:24 PM

    Please check my detailed response on your other thread here https://www.jotform.com/answers/820194 to prevent this from happening again. Thanks!