What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Not Redirecting to Payment Gateway Page

    Asked by jntsou on April 16, 2016 at 06:08 AM
    The Sales order form was ok. But the Dwolla order form was not directly
    taking my customers to the the payment page? Anything missing or wrong?
    Here: https://www.jotform.com//?formID=61026592343149
    Jean
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    JotForm Support

    Answered by Chriistian on April 16, 2016 at 06:21 AM

     Hi,

     

    I checked your form - http://www.jotform.us/form/61026592343149 - and I did a test submission and can't seem to replicate the issue. I was redirected to the Wolla Checkout page. A user needs to have Wolla account in order to pay you via Wolla.