What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens when i show/hide a required field

    Asked by CEOGlobal on April 16, 2016 at 05:39 PM

    Hi, If I hide a required field based on a show/hide condition earlier in the form, does the hidden 'required' field remain required?  Or does hiding the required field make it so the required field is no longer required?  This is important with my stripe integration that must be presented to certain applicants based on the choices made earlier in the form.  Thanks.

    Page URL:
    https://form.jotform.com/60705768209158

  • Profile Image
    JotForm Support

    Answered by jonathan on April 16, 2016 at 10:27 PM

    It will remain *Required.  Even if you hide a mandatory/required field, it will remain in *Required state.

    So this can become a problem sometimes on your Conditional statements when the form cannot be submitted -- which turned out there was just a hidden required question.

    There is also a condition rules that can enable/disable or required/unrequired field. You can use this in combination with Show/Hide rules as well to for a more sophisticated logical conditions on your form.

    Let us know if you need further assistance.