What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to create Condition rules that can only choose one option instead of both

    Asked by sisty2 on April 16, 2016 at 10:33 PM

    I have two sports and male & female players.

    I added a condition to the Gender field that is the player is Male then Hide the Girl's Basketball.

    That works like I want it to. It did have to put the two sport choices into separate fields.

    That created a new problem. Now the female can sign up for both of the sports, which we do not allow as they are in the same season.

    How do I set the condition that the Female can only choose soccer or Girl's Basketball but not both?

    Thank you.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 17, 2016 at 04:47 AM

    Could it be because you have added two radio button fields with a single option? 

    I think what you need is only one radio button field with two options so they can only select one. Radio button is designed for single selection.

    Here's how you do it on the form builder.

    Another solution is to have separate sports for male and female then in your condition, you can simply duplicate the field (right click > duplicate) and show the field depending on the user's gender.


    In your condition:

  • Profile Image

    Answered by sisty2 on April 17, 2016 at 04:14 PM

    Hi EltonCris,

    I need a little bit of help on this.

    I have done as you suggested. It works beautifully for Athlete #1. 

    It is not working correctly for the remaining athlete entries.


    That is the link to the site. The page opens with the parent information and Athlete #1 visible.

    When you click on Male gender the Male Sport appears. Female gender the Female sport appears.

    When you click on Add a 2nd child - that works fine also.

    However, the two sports fields are visible rather than hidden. I have all of the condition correct. Well, I have deleted and redone them several times, but students 2 thru 4 do not have the sports field hidden.

    Can you help me on this?

    Thanking you advance.


  • Profile Image
    JotForm Support

    Answered by BDAVID on April 17, 2016 at 05:28 PM

    They are shown, because they are already conditioned to show if  "Do you want to add a x child?" is equal to yes:

    To fix this you need to redo all conditions:

    1) Delete the field from your form:

    Male Sport - Students Athlet #2

    Female Sport - Student Athlete # 2

    Male Sport - Students Athlet #3

    Female Sport - Student Athlete #3

    Male Sport - Students Athlet #4


    Female Sport - Student Athlete #4 

    2) Redo the "Do you want to add a x child?" conditions.

    3) Create the deleted fields again.

    4) Redo the conditions "If Gender Student Athlete #x is equal to 'gender'".

    I have done it for you in my cloned version: https://form.jotform.com/61076087175964 

    You may simply clone it and use it: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Let us know if you need more help.

  • Profile Image

    Answered by sisty2 on April 17, 2016 at 05:46 PM

    Oh BDavid,

    You are wonderful!!!

    Thank you so very much!!!!


  • Profile Image
    JotForm Support

    Answered by jonathan on April 17, 2016 at 06:26 PM

    Thank you for letting us know its resolved now. On behalf of my colleague you are quite welcome as well. Let us know if you need further assistane on this.