What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Request to reset monthly limits

    Asked by howard31 on April 17, 2016 at 06:29 AM

    Dear Team,


    Could you please the number of payments and views allowed as I have been testing my page all the while and now I'm done testing.


    I also want to let you know how great Jotforms is! Simply love it!


    Thanks and Regards,


  • Profile Image

    Answered by Carina on April 17, 2016 at 07:00 AM

    Thank you for your feedback Raj. I checked and your account is within the monthly limits so it is not necessary for us to take any action.
    Unfortunately we do not have a test mode, so all the submissions are counted under the normal submission counter, which gets reset once at the beginning of each month.

    Let us know if we can assist you further.