New Preferences Setting: "Expire Date" option not displaying or saving changes in view

  • AITI_Liguria
    Asked on April 17, 2016 at 9:07 PM

    Time will remain 0:00 even after saving changes in the form Settings.

  • Charlie
    Replied on April 17, 2016 at 11:04 PM

    Apologies for the inconvenience.

    It seems like the new preferences wizard's "Expire Date" option is broken. The changes or selection in the date and the time are not saving, or at least not showing that they were saved. Here's a screencast of it:

    New Preferences Setting: Expire Date option not displaying or saving changes in view Image 1 Screenshot 20

     

    I have forwarded this to our developers to have it checked and fixed. For the meantime, you can do the changes by switching your form builder to an older version. 

    Try logging in to www.jotform.com/?&old. That should give you the old preferences wizard, you can see there if the previous changes you made were saved, if not, you can do it directly there. 

  • AITI_Liguria
    Replied on April 18, 2016 at 2:10 PM

    Thanks a lot. I confirm it works now. :-)

  • Kevin Support Team Lead
    Replied on April 18, 2016 at 4:05 PM

    On behalf of my colleagues, you're welcome. 

    It is good to know this is working on your end now, if you need more  help feel free to contact us, we will be glad to help you.