What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not working when submitted. It shows error message "Form currently unavailable".

    Asked by BackupBev on April 17, 2016 at 09:59 PM

    https://submit.jotform.us/submit/61074479366161/

     

    once filled out the form will not submit. Help!

    Page URL:
    https://submit.jotform.us/submit/61074479366161/

    Screenshot
    form is not working JotForm href form will not submit a
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 17, 2016 at 11:26 PM

    It appears that your form has a submission limit set to 3 submissions. This means that if the submission exceeds the limit of 3, the form cannot be submitted and you will get an error message.

    To resolve the issue, go to Preferences > Form Limits > Then change the submission limit to 0.

    This should remove the submission limit, so your users can make their submissions properly.

    If you need further assistance, please let us know.
    Regards.

  • Profile Image

    Answered by BackupBev on April 18, 2016 at 07:43 AM
    Excellent. That worked.
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 18, 2016 at 08:53 AM

    Hello BackupBev,

    On behalf of my colleague, you are welcome.

    I am glad to know that your form is now working as expected.

    Do get back to us if you have any questions.

    Thank you!