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    Substring widget is not working when using Dropdown list field

    Asked by muzoom on April 17, 2016 at 11:41 PM

    Here is my form. I have tried several option but no luck. Please help.



    Page URL:

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    JotForm Support

    Answered by jonathan on April 18, 2016 at 01:02 AM

    It seems the Substring widget will not work for Dropdown list field.

    It does work on Textbox field as intended though.


    Here is a test video



    What you can do for a workaround is to copy first the value of the Dropdown list to a Textbox using Condition logic, and the Subsring the Textbox which contains the Dropdown selected value.

    Hope this help. Let us know if you need further assistance.

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    JotForm Support

    Answered by jonathan on April 18, 2016 at 01:10 AM

    Here is an upgraded version of the test form https://www.jotform.com/61080745371958

    I include the workaround solution I mentioned