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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    ok, i found another thread, it looks like it should support changing up

    Asked by viktora66 on April 18, 2016 at 12:40 AM

    ok, i found another thread, it looks like it should support changing upload file size in free account, but its not.

    i changed to 5000, but its coming back to 1024?????



    This is a re-post of a comment on Changing the File Upload Size Limit

    size upload file size another in
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    JotForm Support

    Answered by Chriistian on April 18, 2016 at 02:03 AM

    I cloned your form and it appears that the upload limit was changed successfully. The upload limit is currently 5120KB = 5MB. It appears that the issue has been resolved.

    Are you still unable to change the upload limit on your form? Please let us know so we can investigate the issue further.

    I will wait for your response.

     

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    Answered by viktora66 on April 18, 2016 at 03:43 AM
    Hello,
    yes, thank you, i have that issue resolved, it was problem on my side..
    sorry about it..
    it seems to be working now correctly..
    thank you
    viktor
    ---- On Sun, 17 Apr 2016 23:03:10 -0700 JotForm <noreply@jotform.com>wrote ----
    A new response has been received:
    Answered by Chriistian
    I cloned your form and it appears that the upload limit was changed successfully. The upload limit is currently 5120KB = 5MB. It appears that the issue has been resolved.
    Are you still unable to change the upload limit on your form? Please let us know so we can investigate the issue further.
    I will wait for your response.

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    JotForm Support

    Answered by Chriistian on April 18, 2016 at 05:06 AM

    I am glad to know that your issue has been resolved. If you have any other concerns, feel free to contact us again. Cheers. :)