What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form views limit: The counter is not correct.

    Asked by xlsupport on April 18, 2016 at 03:53 AM

    Hello,

     

    I hope you can help. I've had to upgrade twice in the last last as form views have been exceeded. This can't be right because of the level of traffic my site receives. Can you look into this for me please?

     

    Best

    Kieren

    Page URL:
    http://essencemedical.co.uk/

    exceeded right can't form views
  • Profile Image
    JotForm Support

    Answered by beril on April 18, 2016 at 05:57 AM

    It seems you've used 10,424 of 100,000 of your form views limit. I will escalate it to our second level and one of our developers will take a look here, when they check the count of your form view you will be notified as soon as possible via this thread.