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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autoresponder email: an option to attach a PDF files to the email

    Asked by ChelleB on April 18, 2016 at 04:30 AM



    I have 3 .pdf files that need to be attached to the mail sent to my client after they have submitted the form.

    I know I can place link in the mail body itself, but would rather have them come up as attachments on the mail.

    Is there a way that I can get around doing this?



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    JotForm Support

    Answered by Welvin on April 18, 2016 at 06:18 AM

    Unfortunately, it's currently not possible to have an attachment in the notifier or autoresponder emails. Adding the links would the working option for now. 

    I have forwarded this to our developers as a feature request. We can't promise any timeframe for this, but if there are updates, you should know it via this thread.

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    Answered by ChelleB on April 18, 2016 at 06:42 AM


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    JotForm Developer

    Answered by irem on June 16, 2016 at 08:31 AM


    We've implemented PDF files on autoresponders! Now you can attach PDF's to your autoresponder emails.

    In order to use this feature, you can simply follow the steps explained below:


    1. Open Emails Wizard on builder.

    2. Select autoresponder email that you want to attach PDF.

    3. Click on Advanced tab.

    4. Check the Attach checkbox in the PDF Attachment section.



    Then, your responses will be sent together with the attached PDF file.

    Hope this helps for you. If you have any questions about PDF attachments, please let me know.


    Thank you for using JotForm!

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    Answered by SWCC-CE on August 10, 2016 at 11:55 AM

    The response by JotForm developer shows how to have teh sender get a pdf of their submitted information.  My issue is with attaching documents for them to receive with their 'thank you' email. 

    There is an option to attach a separate pdf (not of their response) but additional information the person submitting the information may need to receive.  I have attached pdfs, Word documents, and even jpeg images and everyone of them comes up not able to open when the recipient gets the email.

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    Answered by victor on August 10, 2016 at 12:29 PM

    To assist you better I have created a new thread that will be answered shortly by our support team.