What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my form is disabled

    Asked by Svetla on April 18, 2016 at 06:08 AM

    my form has been disabled https://form.jotformeu.com/60174462801349 please confirm why? I definitely do not do any phishing, this is for workout classes registration..thanks

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    JotForm Support

    Answered by beril on April 18, 2016 at 06:50 AM

     

    We would like to apologize for the inconvenience. I've checked your forms it seems your account was suspended by our system automatically. I've activated your account back. It seems your account was suspended due to Предпочитан начин за заплащане на таксата field. 

    If you want to collect payments you need to use our payment tools.

    Feel free to contact us anytime. We will be happy to assist you.

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    Answered by svetla on April 18, 2016 at 07:12 AM

    Thanks Beril for the prompt reply and action!

     

    I dont process payments in the forms - I am just asking how they would like to pay eventually for the workout. I will check your payment tools for reference, sounds useful. Thanks again!

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    JotForm Support

    Answered by beril on April 18, 2016 at 07:44 AM

    You're most welcome. I know that you don't process payments. I just wanted to remind you.=)

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.