What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form has been disabled. Account canceled.

    Asked by Balázs Lévai  on April 18, 2016 at 07:20 AM

    My account was canceled or banned. I don't understand it because - as far I know - I did nothing wrong and didn't break any rules. Please help me to solve this issue, and let me know what the problem is.

    Kind regards!

    Balázs

    my account solve disabled autosuspended
  • Profile Image

    Answered by Ben on April 18, 2016 at 08:34 AM

    Szia Balázs,

    I took a look at your account and I see what happened. The issue was caused by forms being in Hungarian language and our system had seen them as bad, but I have rectified this for you and reactivated your account.

    If you happen to experience the same or any other issues, please do let us know and we would be happy to assist with the same.