What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was my account suspended when I wasn't doing anything wrong?

    Asked by Agnes Bekessy  on April 18, 2016 at 08:54 AM


    My account was canceled, but I didn't break any rules, as I know. Can you please help me with this issue?

    Best regards,
    Agnes Bekessy

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    Answered by KadeJM on April 18, 2016 at 10:02 AM

    Hi Agnes, We do apologize about the untinentional suspension of your jotform account. I've reactivated your account for you after double-checking since I didn't find anything wrong. So you should be good to go and may continue using your account normally. :)