What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Disconnect between edited form and the two previews

    Asked by ACCook on April 18, 2016 at 09:58 AM

    I have recently changed a form and saved it.  The information is correct in the saved, "Edit Form" screen. When I go preview, it is correct in the page that shows up, but reverts back to a formed saved edition when I select "Open in Another Window". Why is the saved form not being updated?

    Page URL:
    https://form.jotform.com/52723069717157

    disconnect and edited edited form
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    JotForm Support

    Answered by beril on April 18, 2016 at 11:39 AM

    This issue should be fixed now. Can you also test it on your side? Please, let us know the result if the issue still persists.

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    Answered by ACCook on April 18, 2016 at 11:43 AM
    It’s working now. Thank you!
    ...