What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my forms and people are not able to submit their forms

    Asked by Shamima on April 18, 2016 at 10:28 AM
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    JotForm Support

    Answered by Kiran on April 18, 2016 at 12:24 PM

    I've checked your account Shamima and see that there are no forms in it. Are you referring to any account? If you can provide us with the account username or the Form ID/URL that you are not able to access, we'll take a look and provide you with necessary assistance.

    We will wait for your response. Thank you!