- mffnAsked on April 18, 2016 at 11:04 AM
I have people who have registered for FASD professional conference, but their information is not showing up on the jotform form nor am I getting email notifications.
Thank you.Page URL:
- JotForm SupportBJoannaAnswered on April 18, 2016 at 01:54 PM
I have checked submission page of your form "FASD Professional Conference" and you have two submission. I also saw that you have 4 incomplete payments.
Inside of this guide you can find how to view Incomplete Payments:
If your payments are not being marked as complete on our end, you may need to enable the IPN settings in your PayPal account: How to Enable IPN for Paypal.
Also inside of this guide you can find how to setup Incomplete Payment Notification E-mail:
Hope this will help. Let us know if you need further assistance.