What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I recover the work I had been saving, but that no longer shows?

    Asked by paplad123 on April 18, 2016 at 02:25 PM

    I have been working for 3 hours on a form, that I have been saving and previewing, but now all that work is gone.

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    JotForm Support

    Answered by Kiran on April 18, 2016 at 04:19 PM

    Firstly, please check your JotForm by opening it in a private/incognito window to see if the changes are reflecting. If that doesn't help you may restore the form to an earlier version by using the Form revision history. All the changes of your JotForm are recorded and stored in the Form revision history for each save. Please refer to the guide below that can help you with restoring the form.


    Please get back to us if the issue still persists. We will be happy to assist you further.