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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can we hide empty fields in emails in new preferences dialog?

    Asked by chrismuglia on April 18, 2016 at 02:28 PM

    in the new Preferences dialog box, where is the option to hide blank fields in the Notification email?

     

    thanks.

    enabled in the notification email
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    Answered by Ben on April 18, 2016 at 04:25 PM

    Unfortunately it is not added to the preferences dialog.

    The only way to access the same at this time would be by using &old=true.

    To use it, you simply open the form in the form builder and before you make any edits, just add in the URL &old=true and hit enter.

    As soon as you do, you will have access to the old wizards and the old preference.

    To get back to the new afterwards (if you prefer it), you can simply remove the old=true in the URL bar and add test=true

    As soon as you do, you are back on the new wizards.

    For example, if your URL when you enter the form builder is as follows:

    https://www.jotform.com//?formID=1234567890

    The one for old preferences (and other wizards) would be:

    https://www.jotform.com//?formID=1234567890&old=true

    and for the new ones would then be:

    https://www.jotform.com//?formID=1234567890&test=true

    Do remember to save any changes that you have made before switching over.