What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email Notification: How to change the sender email address?

    Asked by AlecP on April 18, 2016 at 05:22 PM

    Is it possible to change the FROM notification address? Let's say instead of noreply@jotforms.com, it will display noreply@cybernut.net?

     

    Screenshot: http://screencast.com/t/PCmaxPKh

     

    from address change notification noreply notification address href mailto
  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 18, 2016 at 07:01 PM

    Yes, this is possible to do, you will need to verify your email address in order to use it as sender email address, this guide will help you with that: 

    How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    If you have the SMTP info then you may also use them to send emails from your email address, the steps to do that are on the next guide: 

    How-to-Setup-SMTP-for-a-Form

    If the method provided above  do not work for you, then give a try to the Mandrill workaround, it helps to send emails from your own email address as well, the steps to do that are on this guide: 

    How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Hope this helps.