Email Notification: How to change the sender email address?

  • AlecP
    Asked on April 18, 2016 at 5:22 PM

    Is it possible to change the FROM notification address? Let's say instead of noreply@jotforms.com, it will display noreply@cybernut.net?

     

    Screenshot: http://screencast.com/t/PCmaxPKh

     

  • Kevin Support Team Lead
    Replied on April 18, 2016 at 7:01 PM

    Yes, this is possible to do, you will need to verify your email address in order to use it as sender email address, this guide will help you with that: 

    How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    If you have the SMTP info then you may also use them to send emails from your email address, the steps to do that are on the next guide: 

    How-to-Setup-SMTP-for-a-Form

    If the method provided above  do not work for you, then give a try to the Mandrill workaround, it helps to send emails from your own email address as well, the steps to do that are on this guide: 

    How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Hope this helps.