What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my form has been suspended, i need to up grade and i requested to reset my passward but i'm not getting any responses.please advise.

    Asked by Suhad Keblawi  on April 18, 2016 at 05:47 PM

    this is the link to my jotform that i do not want to lose at this time;

    i would like to upgrade.


    Suhad Keblawi

    Page URL:

  • Profile Image

    Answered by victor on April 18, 2016 at 07:42 PM

    I have reviewed your account and noticed that you have successfully upgraded your account to a Bronze plan.

    If you have any other question or issue, please let us know. We will be glad to help