What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dropbox integration

    Asked by ozquiltnetwork on April 18, 2016 at 09:00 PM
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    JotForm Support

    Answered by Chriistian on April 19, 2016 at 01:29 AM

    Can you please provide further information regarding your concern? Are you asking how to integrate your form with dropbox? To do so, please follow this guide: Upload to Dropbox with JotForm.

    If you are referring to a different issue about the dropbox integration, please let us know so we can better assist you.

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    Answered by ozquiltnetwork on April 19, 2016 at 01:43 AM
    Thank you for getting back to me. I didn't realise that a query was
    actually raised. However, since you ask, I am having difficulties with the
    Dropbox integration. When I click on the "authenticate" button, it simply
    spins and does not give me any prompt to log into the relevant Dropbox
    Thanks for your assistance.
    Brenda Smith
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    JotForm Support

    Answered by Chriistian on April 19, 2016 at 03:07 AM

    I cloned your form and tried to integrate it with my dropbox. I was able to integrate the form successfully. I cannot seem to replicate your issue. 

    When you click the Authenticate button, a pop-up window should appear on your screen. If the pop-up does not appear, I would suggest clearing your form cache and your browser cache to resolve the issue. Here are a couple of guides that can help:

    How to Clear Your Form Cache?

    How to Clear Your Browser Cache?

    If the issue persists, please let us know.