Dropbox integration

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    Asked on April 18, 2016 at 09:00 PM
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    Answered on April 19, 2016 at 01:29 AM

    Can you please provide further information regarding your concern? Are you asking how to integrate your form with dropbox? To do so, please follow this guide: Upload to Dropbox with JotForm.

    If you are referring to a different issue about the dropbox integration, please let us know so we can better assist you.

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    Answered on April 19, 2016 at 01:43 AM
    Thank you for getting back to me. I didn't realise that a query was
    actually raised. However, since you ask, I am having difficulties with the
    Dropbox integration. When I click on the "authenticate" button, it simply
    spins and does not give me any prompt to log into the relevant Dropbox
    Thanks for your assistance.
    Brenda Smith
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    Answered on April 19, 2016 at 03:07 AM

    I cloned your form and tried to integrate it with my dropbox. I was able to integrate the form successfully. I cannot seem to replicate your issue. 

    When you click the Authenticate button, a pop-up window should appear on your screen. If the pop-up does not appear, I would suggest clearing your form cache and your browser cache to resolve the issue. Here are a couple of guides that can help:

    How to Clear Your Form Cache?

    How to Clear Your Browser Cache?

    If the issue persists, please let us know.