What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I get email updates when a user submits a form to my website?

    Asked by mark_jsquared on April 19, 2016 at 04:28 AM
    email a
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    JotForm Support

    Answered by beril on April 19, 2016 at 05:50 AM

    If I understand your question correctly, you don't receive notifications. I've checked your notification settings.It seems the settings are not correct. If you want to receive notifications you need to add an email address to Recipient E-mail as you see below:

    At that situation, it will work as expected. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by richard_lucid on April 19, 2016 at 06:09 AM

    Thank you for your quick response!  Fixed the problem!!