What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when I run out of storage space?

    Asked by ranalli.itsweb on April 19, 2016 at 05:02 AM

    Using a free account, what happens when I reach the limit of 100mb? Can I make room for other sumbission by deleting the existing ones or I won't be able to use the space until next month?

    storage space storage available space free plan free
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    JotForm Support

    Answered by Jan on April 19, 2016 at 06:39 AM

    Yes, you can delete the submissions with the attached or uploaded files so that you can free up some storage space.

    Also, the number of submissions is different from the storage space. Even if you delete a submission, the submission counter will not be affected. For the free plan, you have 100 submissions per month.

    If you have any questions, let us know. Thank you.