Thank you redirect not working

  • Profile Image
    Asked on March 06, 2012 at 10:23 AM

    My  Form is located at It's supposed to redirect to the thankyou URL at  I've tried resetting the custom URL on the form several times...No success

  • Profile Image
    Answered on March 06, 2012 at 10:31 AM

    Have you tried editing source files ?

  • Profile Image
    Answered on March 06, 2012 at 10:43 AM

    @ mness,

    In normal functionality, it should redirect to the specified Thank You URL after completing the form. Could you try clearing cache and cookies on your browser and test your form again? 

    Also make sure your Thank you link doesnt have a dot at the end (.) when pasting.

    If this doesnt solve your problem, admins will be here for sure to back you up. :)


  • Profile Image
    Answered on March 06, 2012 at 08:59 PM

    FXR, you're right...It was a condition overriding the Custom URL.  I deleted it.  My form works fine now :-)

    thanks for all the quick responses. 


  • Profile Image
    Answered on March 06, 2012 at 09:10 PM

    Glad to know this was sorted out, feel free to contact us if you have questions.