What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    This form is disabled???

    Asked by Alex  on April 19, 2016 at 08:18 AM

    For some reason a phishing detector or something has disabled my form.  Is there anything I should do?

    Page URL:
    https://form.jotform.com/61088705942158

    form is disabled style size font background-color
  • Profile Image
    JotForm Support

    Answered by beril on April 19, 2016 at 08:53 AM

    We would like to apologize for the inconvenience. I've checked your form. it seems your account was suspended by our system automatically. Please, check our terms of use. I've activated your account back. It seems your account was suspended due to Payment fields. 

    If you want to collect payments you need to use our payment tools. Otherwise, it will be disabled by our system again. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.