What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Attached Images Don't Appear

    Asked by gibbslandscape on April 19, 2016 at 10:48 AM

    Attached images sometimes do not appear in completed form. Some images appear in submission preview but do not appear when the PDF file is created.

    Page URL:
    https://form.jotform.com/53414957874165

    Screenshot
    attached preview pdf file in
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    JotForm Support

    Answered by beril on April 19, 2016 at 11:30 AM

    I am able to reproduce the same issue that you're having while downloading PDF submission.

    To solve that issue, I've reset your PDF design. Now it is working properly. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.