What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is accepting credit card information using a redgular form unsafe?

    Asked by ficarrar on April 19, 2016 at 11:08 AM

    I want to create a ticket order form where the information provided, name, address, credit card, etc will be forwarded to the box office selling the tickets for them to process. Is this method unsafe or frowned upon using a secure form?

    Obviously my goal is to avoid using paypal or another service. It would complicate things with the box office.

  • Profile Image

    Answered by victor on April 19, 2016 at 11:49 AM

    Collecting CC information violates our terms and our phishing app will suspend your account. If you require to collect CC information we recommend using one of our payment gateways.

    To give you a better answer can you please indicate exactly what you wish to accomplish and the box office you are thinking of using to link the form to.