What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to pass item, shipping & tax information to PayPal?

    Asked by hughdal on April 19, 2016 at 12:20 PM

    Is this something I need to setup in Paypal?

    I would like the name of the item then tax then shipping to be displayed separately in Paypal instead of just the total of all. Is this a Jotform setting? Thx!

    Page URL:
    https://www.jotform.com//?formID=51695021241245

    item JotForm name tax all
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    JotForm Support

    Answered by ashwin_d on April 19, 2016 at 01:54 PM

    Hello hughdal,

    I did check your form and found that you are manually performing all the calculations for sub-total, shipping, GST and Grand Total. Since you are passing this grand total as custom amount to PayPal field, it is not possible to track other data.

    What you can do is that you can  pass any information to PayPal by taking advantage of "Custom Field" feature of PayPal. Please check the screenshot below;

     

    Thank you!