My Forms are very Slow and Won't Load

  • breathoflifemidwifery
    Asked on April 19, 2016 at 1:04 PM

    I have spent hours developing forms that will not work properly or won't load. 

  • KadeJM
    Replied on April 19, 2016 at 2:14 PM

    I see that you have provided us more information about your original "slow" thread over here and thank you for providing us with further information about the problem you are experiencing.

    According to your account I see you have several forms and so I tried opening a few and they load fairly quickly on my end.

    Are you still experiencing this issue right now?

    If so please provide us with a link or the name of one of the forms you are having this issue on so that we can check it further.

     

  • breathoflifemidwifery
    Replied on May 3, 2016 at 9:45 PM
    https://form.jotform.com/60987029344160
    Sincerely,
    Crystal Fink CPM, LM (540) 676-7288
    crystal.fink.cpm.lm@gmail.com
    www.breathoflifemidwifery.webs.com
    Facebook:
    https://www.facebook.com/pages/Breath-of-Life-Midwifery-Roanoke-VA/193460274021514
    Twitter: https://twitter.com/crystalfink_cpm
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    ...
  • jonathan
    Replied on May 3, 2016 at 11:41 PM

    Is your form http://www.jotform.us/form/60987029344160 embedded on a browser? Was the slowdown occurs on the embedded form? Please share to us the URL of your website if it was so that we can test as well.

    Currently, I could not reproduce the issue when I test loading your form using only its URL on my browser.

    Here is the video;

    My Forms are very Slow and Wont Load Image 1 Screenshot 20

     

    Please let us know if issue persist.

     

  • breathoflifemidwifery
    Replied on May 4, 2016 at 12:45 AM
    It will load into the URL, but try to fill it out. It repeatedly crashes
    within the first few fields.
    Sincerely,
    Crystal Fink CPM, LM (540) 676-7288
    crystal.fink.cpm.lm@gmail.com
    www.breathoflifemidwifery.webs.com
    Facebook:
    https://www.facebook.com/pages/Breath-of-Life-Midwifery-Roanoke-VA/193460274021514
    Twitter: https://twitter.com/crystalfink_cpm
    Confidentiality Notice: This email message, including any attachments, is
    for the sole use of the intended recipient(s) and may contain confidential
    and privileged information. Content may not be shared without permission.
    If you are not the intended recipient, please contact the sender by email
    ...
  • Chriistian Jotform Support
    Replied on May 4, 2016 at 2:07 AM

    I checked your form and I did notice that there are a lot of fields under the form collapse. Having a lot of fields in a single page might be why the form loads slowly.

    14623418312016 05 04 1353 Screenshot 10

     

    To make the page load quicker, I would suggest you to divide your form into multiple steps using Page Breaks. Here's how: How to Create Multi Page Forms. By using page breaks, we reduce the load time of the form and also make it look much shorter than before.

    If you need further assistance, please let us know.