What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Every form I create says it's disabled

    Asked by teleflex on April 19, 2016 at 01:29 PM

    Every form I go and try to create, save & publish says it's disabled.  It is not disabled.  Cannot figure out why this is happening.

    Page URL:
    https://form.jotform.com/61095210879156

    create publish and cannot
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 19, 2016 at 02:36 PM

    I have checked your account and you have only one form.

    Your account is autosuspended, by our phishing filter because of the suspected phishing form you have: http://www.jotform.us/form/61095210879156 

    Inside of this form you are asking for user login credentials (password) and that is in against JotForm Terms of Use.

    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    I have deleted mentioned field from your form and activated your account. If you add any type of fields that is considered as phishing field, your account will be suspended again and your forms will be disabled.

    Hope this will help. Let us know if you need further assistance.