What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms being submitted without required questions answered

    Asked by retroworldexpo on April 19, 2016 at 01:59 PM

    I've had more than one form submitted without required questions having an answer entered.  Do I have do do anything else besides mark a questions as required in order to block the submit button until they are answered?

    required questions Without block one form Than
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 19, 2016 at 03:24 PM

    Is this the form you are having issues with http://www.jotform.us/form/60486053469159?

    I have tested that form, but I was not able to replicate mentioned issue. I was not able to submit the form without filling all required fields. 

    I have also inspected your form and your form has 22 input fields, however your email Notification has only 18 fields and values of those fields. Because of that you are not receiving all data inside of your email Notification. It seems that you have added new fields to your form and because you have edited your email Notification, new fields and values of those fields were not added to your email Notification. This means that all required fields were filled, only data from those fields is missing inside of your email Notification.

    To resolve this issue I would suggest you to create new email Notification and delete old one. When you create new Notification all fields and values of those fields will be automatically added inside of your Email Notification.

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    You can see previously submitted data on submission page of your form:

    https://www.jotform.com/help/269-How-to-view-Submissions 

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by retroworldexpo on April 19, 2016 at 04:40 PM

    Thanks for the quick response.  That is the form that people have submitted without required fields filled in.  I'll make a new email notification.  Can you also test from where it is embedded on our website: http://bit.ly/23IHiAi 

     

  • Profile Image

    Answered by victor on April 19, 2016 at 06:04 PM

    I have just tried to submit a test form on your site, but every time I submitted a form leaving some require fields empty I got the warning message. It you still experience the problems please let us know. If possible please indicate the field(s) that is having issues.