What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I took a look at your account and I see that you have a storage space usage of 608.21 MB while on free plan the limit is up to 100MB.
To resolve this you can simply remove the submissions with the file uploads that take your storage and as soon as you go under the 100MB limit, your account should be re-activated.
Do of course let us know if you have any further questions or if you happen to experience any issues after or during removal of your extra submitted files and we would be happy to assist with the same.